1. Introduction

NovaLingua is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

2.1. Personal Information

Name and contact information
Login credentials
Payment information
Educational background
Language proficiency levels

2.2. Usage Data

Test responses and submissions
Practice session recordings
Performance analytics
Platform interaction data

3. How We Use Your Information

Provide and improve our services
Personalize your learning experience
Process payments and transactions
Analyze and improve our AI systems
Communicate updates and promotional offers
Comply with legal obligations

4. Data Security

We implement robust security measures to protect your information, including:

End-to-end encryption for sensitive data
Regular security audits
Secure data storage facilities
Access controls and authentication

5. AI Technology and Data Processing

5.1. Our AI systems process your test responses and practice sessions to provide feedback and assessments.

5.2. We may use anonymized data to improve our AI algorithms and assessment accuracy.

6. Data Sharing and Third Parties

We may share your information with:

Educational institutions (with your consent)
Payment processors
Cloud service providers
Analytics services

7. Your Rights

You have the right to:

Access your personal data
Request data correction
Delete your account
Export your data
Opt-out of marketing communications

8. Contact Us

For privacy-related inquiries, please contact our Data Protection Officer at [email protected]